Frequently Asked Questions
Everything you need to know about 7oh orders, shipping, restricted states, dosage, and lab testing.
Everything you need to know about 7oh orders, shipping, restricted states, dosage, and lab testing.
Any order placed BEFORE 2:30 PM PST (11:30 AM PST for USPS Overnight) on any business day will be fulfilled and shipped out within that same business day.
Tracking: You will not see your tracking update until much later in the evening after carrier pickup. This is normal.
Requests to adjust/change an order or address after placement may not be possible. This includes cancellations.
Weekends and holidays do not count towards shipping days.
Browse our products and ensure your address is correct before placing an order.
Lost Packages: A package is potentially lost if it hasn't arrived 72 hours after the expected delivery date and tracking has stopped. Please file a claim with the carrier first. If you're unable, we'll help once the window has passed. Do not file a claim before the 72-hour period has passed. Approved claims will be reimbursed. We do not reship lost orders.
Stolen Packages: If tracking shows delivered but you didn't receive your order, we'll help investigate. If verified as stolen, you must file a claim with the carrier. Approved claims will be reimbursed. We do not reship stolen orders.
Delayed Packages: Late deliveries arriving within 2–3 days after the estimated date with continued tracking updates do not qualify for refunds or claims.
We use a 4PL to purchase shipping labels. Our shipments do not include carrier money-back guarantees. We do not refund for late or delayed packages.
"We ship out on Saturday!" Sounds great, right? Not exactly. While some vendors claim to ship on weekends, here's what they're not telling you: it almost certainly won't arrive any sooner.
Carriers like USPS, FedEx, and UPS operate with skeleton crews on Saturdays — primarily to accept shipments, not to move them. Packages dropped off on Saturday rarely move before Monday night. Short-staffed weekend crews also increase the chance of delays or misrouting.
FedEx Home Delivery may deliver on weekends, but it's not guaranteed. That's why we don't ship on weekends — because we value reliability and transparency over empty promises.
This product is not available for shipment outside of the United States. We cannot ship to U.S. Territories or military bases as it requires a Harmony code which we do not have.
We do not recommend ingesting this substance and therefore cannot provide dosage instructions. That said, online sources suggest the dosage for 7oh varies depending on individual factors like weight, metabolism, and personal tolerance.
Biology is complex. What works well for one person might be unhealthy or ineffective for another. A general rule that applies to many things: start small and increase gradually. Always wait at least 1–2 hours before assessing how a dose affects you and deciding to take more.
We cannot legally offer more specific guidance. Consult a healthcare professional if you're unsure.
We prioritize quality over speed. Here's what the launch process looks like:
This process takes time — but ensures you're getting the safest and best-quality product available.
All batch lab results are published on ourLab Results page.
We use High-Performance Liquid Chromatography (HPLC) to test alkaloid concentrations in our tablets. While highly accurate, results can sometimes vary due to several factors:
A chromatogram is a line graph displaying peaks for each compound detected. The baseline position, peak boundaries, and low-level noise handling are all subjective calls that affect the final area calculation — which is how each alkaloid percentage is determined.
Example:If the peak representing 7oh accounts for 50% of the total area above the baseline, the tablet is said to be 50% 7oh. But the same chromatogram analyzed three times by the same trained scientist will produce three different results. This is why we test thoroughly and more than once.